Privacy Policy

1 Introduction

wowj88 ("we", "us", "our", "the Company") operates an online casino and sports betting platform accessible at wowj88.org, serving players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, and Makati. We are committed to protecting the privacy and security of the personal data of all players and visitors who interact with our Platform.

This Privacy Policy describes the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Policy should be read together with our Terms & Conditions, which are available at wowj88 Terms & Conditions.

2 Data Controller

wowj88 is the data controller responsible for the personal data collected through the Platform. As data controller, wowj88 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable law.

If you have any questions or concerns about how wowj88 handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

wowj88 collects personal data in the following categories:

• Registration data: Full name, date of birth, nationality, residential address, email address, and mobile number provided when you create a wowj88 account.
• Identity verification data: Government-issued ID (e.g., Philippine passport, SSS ID, driver's licence), selfie photographs, and proof of address documents submitted during KYC verification.
• Financial data: Bank account details, GCash or PayMaya wallet information, BPI or BDO account references, deposit and withdrawal transaction records, and payment method verification documents.
• Gameplay data: Game history, wagering activity, session duration, bonus usage, and account balance information generated through your use of the Platform.
• Technical data: IP address, device type, operating system, browser type, cookies, and session identifiers collected automatically when you access the Platform.
• Communications data: Records of your interactions with wowj88 customer support, including live chat transcripts and email correspondence.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, and session time preferences set through your account dashboard.

wowj88 collects only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data (such as health information or political opinions) unless specifically required by law or with your explicit consent.

4 How We Use Your Personal Data

wowj88 uses your personal data for the following purposes:

• To create and manage your wowj88 account and verify your identity in accordance with KYC requirements.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To provide access to games, promotions, and other Platform features.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with our legal and regulatory obligations, including reporting requirements under Philippine anti-money laundering laws.
• To send you account-related communications, including transaction confirmations, security alerts, and service updates.
• To send you promotional communications and bonus offers, where you have consented to receive such communications.
• To enforce our Terms & Conditions and other Platform policies.
• To improve the Platform through analysis of usage patterns and player feedback.
• To administer responsible gaming tools and respond to self-exclusion requests.

5 Legal Basis for Processing

wowj88 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations and PAGCOR-compliant operating standards.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, Platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time by contacting our support team.

6 Data Sharing and Disclosure

wowj88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your transactions.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist with identity verification and fraud detection.
• Technology providers: Cloud hosting, data analytics, and customer support platform providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where disclosure is required by law or court order.
• Professional advisers: Legal counsel, auditors, and other professional advisers bound by confidentiality obligations.

All third parties with whom wowj88 shares personal data are required to handle such data in accordance with applicable data protection law and are prohibited from using it for any purpose other than those specified by wowj88.

7 International Data Transfers

Some of wowj88's service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection, wowj88 will implement appropriate safeguards, such as contractual clauses approved by the National Privacy Commission, to ensure that your data remains protected in accordance with this Policy and applicable Philippine law.

8 Data Retention

wowj88 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In particular:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Identity verification documents are retained for the period required by applicable KYC regulations.
• Communications data is retained for a period of two (2) years from the date of the communication.
• Technical and gameplay data may be retained in anonymised or aggregated form for analytical purposes beyond the standard retention period.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

9 Data Security

wowj88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wowj88 Platform.
• Encryption of sensitive data at rest, including financial and identity verification records.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While wowj88 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your wowj88 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

10 Cookies and Tracking Technologies

wowj88 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Required for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and login status.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping us improve performance and user experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the wowj88 Platform.

11 Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by wowj88:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right to access: The right to request a copy of the personal data wowj88 holds about you.
• Right to correction: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. wowj88 will respond to all verified requests within thirty (30) days of receipt, in accordance with applicable law.

12 Children and Minors

The wowj88 Platform is strictly intended for persons aged 21 years and above. wowj88 does not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the Platform, please contact our support team immediately.

13 Changes to This Privacy Policy

wowj88 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this Policy. Your continued use of the wowj88 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how wowj88 protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wowj88, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the wowj88 Platform
• Email: [email protected]

wowj88 aims to acknowledge all data protection enquiries within five (5) business days and to resolve them within thirty (30) days of receipt.